This is the privacy policy statement for Loan Finance Online and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Loan Finance Online may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to match you with a suitable financial services provider or lender. Loan Finance Online, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Loan Finance Online uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.
We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.
By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
FOLLOW US
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
Financial independence is a goal that resonates with many Australians. It means having the freedom to make life choices without being overly constrained by financial pressures. In essence, it's about having enough savings, investments, and income to cover your living expenses sustainably, allowing you to enjoy a comfortable lifestyle and secure your future. - read more
If you're looking to buy your first home, starting to save early is one of the smartest financial moves you can make. By beginning to save when you're young, you give yourself a head start in accumulating the necessary funds to make a deposit on a house. This proactive approach has numerous benefits that extend beyond just having more money in the bank. - read more
Financial independence means having enough income to pay for one's living expenses without relying on a traditional job. In Australia, this concept is not just a dream but a necessity for many who aspire to a life free from financial stress. It offers the freedom to make choices about how you want to live your life, from retiring early to pursuing passions and interests without monetary constraints. - read more
In today's fast-paced world, financial literacy is more important than ever. For Australians, being financially literate means confidently navigating through personal finances, investments, and economic changes. It empowers individuals to make informed decisions about their money, which can lead to greater financial security and peace of mind. - read more
Loan Market Group's (LMG) Asset Finance Exchange (AFX) has reported an impressive $80 million in settlements during its first year of operation, underscoring the rapid growth and significance of the asset finance sector in Australia. This achievement highlights the increasing reliance on asset finance solutions by businesses and individuals seeking flexible funding options. - read more
Australia's private lending sector is experiencing rapid growth, offering brokers new opportunities to connect clients with flexible funding solutions. This expansion is driven by small and medium-sized enterprises (SMEs) seeking alternatives to traditional bank financing, especially as banks tighten lending criteria. - read more
Macquarie Bank has announced a pause on new lending to trusts and companies, a move that is prompting brokers to reassess their strategies and adapt to changing lending policies. Effective from 30 October 2025, the bank will no longer accept new home loan applications where the borrower is a trust or company. - read more
In a significant development for Australia's banking sector, ANZ Bank has secured a $1.2 billion loan guarantee from the Australian government to bolster its operations across the Pacific region. This strategic move aims to counter China's growing influence in the area and underscores the government's commitment to maintaining a robust presence in the Pacific. - read more
